Frequently Asked Questions:
We enjoy answering your questions and doing our best to serve you. The following are answers to Frequently Asked Questions about the Guitar WheelTM. If you would like to contact us you may send us a message by using the contact form. We will promptly reply.
Q. Do you have a phone number or address to contact you?
Yes. If you have a question, suggestion, comment, or concern please find out how to contact us on the Contact Us page of this website or call toll free 1-866-WHEEL-45.
Q. I have a store, school, or business. Can I buy Guitar Wheels from you at wholesale?
Yes. Please contact us using the contact us form. Please indicate in your message if you will be purchasing Guitar Wheels for a store or for educational use.
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Q.When will the book “Music Theory with The Guitar Wheel” be released?
We are working on a book that will teach music theory with the Guitar Wheel. We are very happy with the way it is looking, but we just aren’t able to nail down a release date yet. Updates will be posted in the News section of this website.
We plan on making both the book and Guitar Wheel sold separately. The book will include a section of guitar lessons by artist endorsers Rusty Cooley, Tommy Bolan, Marc Cooper, Steve Burrows, and Sonny Lombardozzi.
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Q.Will my music store carry the Guitar Wheel soon?
The Guitar Wheel is still relatively new. Not everyone has heard about it yet. You may ask your store to carry the Guitar Wheel. In addition, please contact us. Tell us who you are and also give us the information of the person to contact in your music store who makes the buying decisions.
Q. I want to learn to play guitar or piano. Can the Guitar Wheel help me?
Learning anything works best if you have a teacher. As a supplement to your classroom instruction and lessons, the Guitar Wheel™ will help you visualize and retain concepts of music theory as well as remember notes, chords, and scales.
Q. What is a Guitar Wheel?
The Guitar Wheel™ is a new educational tool for music theory. It is like having a two ounce reference library on music theory. We say it is a reference library to music theory because there is so much information packed into it. You won’t grow out of its usefulness.
Q. How big is the Guitar Wheel? What is it made of?
The Guitar Wheel™ is 9 ½ inches by 8 ¼ inches, weighs 2 oz, and is only 1 mm. thick. It is made of flexible transparent plastic front and back with an opaque card that spins in the middle. The transparent area allows notes to be seen rotating from key to key.
Q. Do you offer special discounts to educators?
Yes, to those who wish to buy many Guitar Wheels™ we offer quantity discounts.
Q. What is your return policy?
If you are unsatisfied with the Guitar Wheel, we want to know why. We would like you to be happy. Maybe you have questions that we can help you understand the answers to? Contact us. We are really nice. But of course, if you really want a refund here is how.
If you purchased the Guitar Wheel from our website, you may mail The Guitar Wheel back to us with a copy of your email order confirmation within 30 days of your order for a refund of the amount you paid (sorry we can’t reimburse you for the cost to ship it back). After 30 days you may only return Guitar Wheels for a refund if you have not opened or destroyed the packaging. We can not give a refund if you bought the Guitar Wheel from a store. You must go back to the store and ask about their return policy. If you do not have/ or can not find your email receipt when you ordered from us, we can look for your name and the amount you paid in our records that we keep.
Q. Why are some notes in the scales of Guitar Wheel misspelled?
Due to illustrative limitations, the Guitar Side speaks only in sharps (#) while the Piano Side speaks in flats (b). Also, the notes:B#, E#, Cb, and Fb are found only in the Enharmonic Equivalents section (see yellow grid).
Q. What is Correct Spelling and what are Enharmonic Equivalents?
Enharmonic Equivalents are simply notes or pitches
that have more than one name i.e. A#=Bb. Select B in the Master Key Window
on the guitar side of your wheel. In the Key of B, A# is the 7th note or
pitch in the major scale. This same note or pitch is used in the Key of F,
but its' name is changed to its enharmonic equivalent Bb. The reason for
this is that major scales have spelling rules that require that all 7 letter
tones of a major scale (A thru G) must be represented once and only once in
consecutive order - starting with any letter until all 7 letters are
spelled.
The Guitar Wheel spells sharp (#) keys on the guitar side and flat (b) keys
on the piano side. Looking at the piano side of the Guitar Wheel, select F
in the Master Key Window. The Key of F is spelled F G A Bb using Bb as the
4th note because the letter B would not be represented at all if A# was
used. Using both the letter A and A# would be incorrectly spelling the major
key by using "A" twice.
Let's look at another section of the Guitar Wheel above the piano keyboard.
The # and b major scales display correct spelling for all keys when there is
a BOLD note in the 1st degree or beginning note of the major scale. Find the
BOLD F in the flat (b) major scale. Bb is correctly used in the 4th degree
instead of A#. The incorrect spelling is displayed above in the sharp key
scale.
Note: the Encarta Dictionary defines “enharmonic” as the term used to describe notes, for example, A# and Bb, that are spelled differently in a score but have the same pitch in a tempered scale, for example, on the piano.
